03 — Story
The problem.
Inbound leads often arrive as messy notes, calls, forms, and messages. Teams need help turning that raw context into a clear pipeline, but AI only helps when it is attached to a review process for quoting and follow-up.
- Built for
- Small service businesses and sales teams that receive enquiries from multiple channels and need a more consistent follow-up process.
What I built.
I built a demo that treats AI as support for the human review step, and shows both sides of the same enquiry: the customer's portal and the employee's desk.
01
Public Intake Form
Customers describe the job, pick a service and urgency, and say how they want to be contacted.
02
Human Review of AI Drafts
Each enquiry gets a mocked classification, scores and a suggested reply. A person edits and approves the draft; nothing is sent.
03
Quotes and Follow-Ups
Staff build and send quotes, customers accept or decline them, and follow-ups land on today's desk.
04
Customer Portal
Switch views to see the same enquiry from the customer's side: status, quotes with a PDF, and a conversation with the team.
05
Live Demo
Hosted on self-hosted Coolify with a dedicated public HTTPS domain.
06
Useful Client Pattern
Shows how AI can support an existing sales process instead of being added for show.

